CX Immersion: Lead the Future of Client Experience in AEC Presented by SMPS + ClearlyRated
November 05, 2026
9:00 AM - 4:00 PM
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The Alexander
333 South Delaware Street
Indianapolis, IN 46204
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This isn’t another lecture, it’s an, action-oriented Bootcamp. Expect to benchmark your firm’s CX maturity, map client journeys and identify quick wins, build governance models that embed CX into culture, learn how to turn feedback into loyalty and revenue, and prove ROI with tools your leaders can’t ignore.
How It Works*
Pre Bootcamp Welcome Session (50 min). Learn what to expect at Bootcamp in this virtual session. Bring your questions.
Post Bootcamp Momentum Sessions (50 min). Get answers to your CX questions that came to mind after Bootcamp! Sessions are custom and virtual.
*program subject to change.
Tickets
$75.00 Members
$150.00 Non-Members
UPCOMING EVENTS
SMPS Indiana is committed to making our programs accessible— please let us know your needs in advance, and we’ll do our best to accommodate them.
Thinking Like an Executive: How to Influence Strategy, Earn Trust, and Drive Growth
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Learn how to translate your marketing and business development insights into the language executives act on.
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Hot Takes and Hot Coffee
The Coffee Haus @ Guggman
Hot Takes & Hot Coffee returns with a new set of conversation starters focused on the realities of today’s marketing and BD teams.
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Crisis Communications in the Digital Age
Hirons Downtown Indianapolis
Back by popular demand, a discussion on crisis communications and reputation management in the digital age.
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SMPS IN Annual Euchre Tournament
Four Fingers Distillery Fletcher Place
Come for the friendly competition or just to network at our 4th annual euchre tournament.
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CX Immersion: Lead the Future of Client Experience in AEC Presented by SMPS + ClearlyRated
The Alexander
Holiday Party & Annual Meeting
Binkley's Kitchen and Bar
Our annual meeting and holiday party featuring a recap of the year, vote on the new board and food and drinks.
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Additional Event Information
SMPS Indiana is committed to making our programs accessible— please let us know your needs in advance, and we’ll do our best to accommodate them.
